What is the expiry of a Selfridges Gift Voucher?

The validity period of a Selfridges Gift Voucher depends on the date it was originally purchased. Gift vouchers purchased before 1 October 2025 have no expiry date at all, meaning the balance remains available indefinitely. However, Selfridges introduced a change for all gift vouchers purchased on or after 1 October 2025: a two-year validity period from the date of purchase. For example, a gift voucher bought on 15 November 2025 will expire on 14 November 2027.

To find the expiry date of your Selfridges Gift Voucher, there are a few options. If you purchased a physical gift voucher, the expiry information may be included on the voucher packaging or on the receipt. For digital eGift vouchers, the details are included in the delivery email. 

You can also contact the Selfridges Customer Services team on 0800 123 400 to confirm your voucher’s expiry date and remaining balance.

Once a Selfridges Gift Voucher has expired, the remaining balance is cancelled and can no longer be used. This applies to both physical gift vouchers and digital eGift vouchers. Selfridges does not offer any option to extend, renew, or reinstate an expired gift voucher, and no refund is issued for any unused balance.

If you attempt to use an expired gift voucher in store or online, the transaction will be declined. The voucher will not be accepted as full or partial payment for any Selfridges products. Unfortunately, Selfridges' current policy is firm on this point, so there is limited recourse once the expiry date has passed.

That said, if your gift voucher has only recently expired or if exceptional circumstances prevented you from using it, it may still be worth reaching out to the Selfridges Customer Services team on 0800 123 400. While there is no guarantee, a polite enquiry explaining your situation could occasionally result in a goodwill gesture. 

The key point we want to get across here is that prevention is far more effective than seeking a remedy after the fact. See the tips further down this guide for ideas on how to avoid letting your Selfridges voucher go to waste.

A Selfridges Gift Voucher can be redeemed both online and in store, allowing for a convenient shopping experience with one of the UK's most iconic department stores.

Online, the voucher can be used at selfridges.com when shopping using £GBP. Simply enter your gift voucher’s number as an eVoucher in the payment section. A maximum of five gift vouchers can be applied to a single online transaction. Keep in mind that eGift vouchers can only be redeemed online only, while physical gift vouchers can be used both online and in store.

In store, physical gift vouchers are accepted at all Selfridges locations across the UK, including the flagship store on Oxford Street in London, the Exchange Square and Trafford Centre stores in Manchester, and the Bullring location in Birmingham. It’s worth noting that a small number of concessions within Selfridges stores do not accept gift vouchers, so it is advisable to check with a member of staff if you are making a purchase at a concession counter.

Selfridges offers exceptional choice across its many departments, but if you’re looking for the most flexibility, consider our Choice Gift Voucher which can be spent on over 350 premium brands and retailers.

The following tips will help you spend your Selfridges Gift Voucher well before the expiry date arrives.

Note the purchase date immediately. As soon as you receive your Selfridges gift voucher, record the date of purchase and calculate the two-year expiry period.

Set a calendar reminder. Add a reminder to your phone or computer’s calendar for approximately 22 months after the purchase date. This gives you a comfortable two-month buffer to plan a shopping trip or place an online order before the expiry date.

Store it somewhere visible. Keep your physical voucher in your wallet or purse alongside your payment cards. For eGift vouchers, print out the delivery email and place it somewhere you’ll notice it.

Check your balance regularly. Contact Selfridges Customer Services on 0800 123 400 or visit a store to confirm your remaining balance. Regular checks make you less likely to forget about any unused credit.

Gift it forward. If you are unlikely to use the voucher yourself, consider passing it on to a friend or family member who would appreciate a Selfridges shopping experience. A thoughtful gesture that ensures the value doesn’t go to waste.

Purchase an official Selfridges Gift Voucher through Giftvouchers.co.uk and start planning your Selfridges shopping trip today. For more inspiration, explore our full range of premium gift vouchers to suit every occasion.