Need help? We are here for you!

Go to Giftvouchers.co.uk and click on Redeem Choice gift voucher at the top of the homepage. Enter the 19-digit card number and you will see the balance on your gift card. Then choose a gift voucher from our range that you would like to exchange your Choice gift voucher for. Enter your details and the PIN code on the back of the gift card. This can be found under the scratch-off layer.

Is the PIN code no longer visible on the gift voucher? Please contact our customer service department.

The Choice gift voucher is valid for one year after purchase. You can easily check the balance of your gift voucher at giftvoucher.co.uk.

Mail
Send us an e-mail using the contact form on the website. We will do our best to reply to your message as soon as possible, at the latest within 1 working day. (excluding weekends and public holidays).

Telephone 
Please contact us on +44 330 822 7379 and have your card number and order number ready. We can be reached by phone on:

- Monday to Friday: 09:30 AM to 04:30 PM

Please include as much information as possible in your message, such as your card number and order number, so that we can help you more quickly. We will do our best to answer your question as soon as possible.

The balance of the Choice Gift voucher is valid for one year after activation. Activation occurs automatically after purchase.

The balance and details can be checked here.

* Time of issue is the time we send the vouchers. Did you get the voucher from someone? Please note that there may be some time between sending/purchasing and giving the voucher. The validity of gift vouchers may vary as each has its own validity period, terms and conditions.

Don't have a Choice voucher? Check the validity of your chosen gift voucher on the relevant product page (the website is on the back of the gift voucher).

The scratch layer covering the PIN code can be easily scratched open by gently scratching it. Do not use sharp objects, as this could damage the PIN code. If the PIN code is damaged, please contact us by email.

Many gift vouchers in our range can also be ordered as vouchers by e-mail, but not all of them. This is clearly indicated for each gift voucher.

Delivery times may vary due to high demand at the post office. Has your order not arrived on time? Download this voucher and fill in the details. The voucher has no monetary value, but it is a small gesture to help bridge the waiting time.

Select a gift voucher, add the desired value and place it in your shopping basket. Choose (optional) festive extras, such as beautiful packaging. Then enter the delivery address and delivery date. You can then pay via your own bank using iDeal, Google Pay, Payconiq, Mastercard or Visa. Business orders can also be paid by invoice (unfortunately, this does not apply to digital gift vouchers).

Yes, you can. Please contact us before 5 p.m. on the same day so that we can cancel your order. Please provide us with the order number so that we can quickly ensure that your order is not shipped!

Please note: e-voucher orders cannot be exchanged, changed or cancelled! The same applies to exchanges/redeeming a choice gift card.

Yes, you can. You can also easily place a business order in our webshop. You can choose to pay via iDeal, Payconiq, credit card or afterwards via an invoice in the name of the company. Would you like to order a large number of gift cards? Or do you have special requirements, such as personalisation with your company logo? Request a no-obligation quote or call +44 330 818 2133. We respond within an hour on working days.

You can reach us by email at [email protected] from Monday to Friday between 9:30 a.m. and 4:30 p.m., except on weekends and public holidays. We aim to respond to emails within an hour! Or visit our business page for more information.

Most gift vouchers are activated immediately after purchase and can be spent straight away. However, you may find that you have an inactive voucher. In this case, we ask you to wait two working days. If your gift voucher is still not active after two working days, please contact us.

Yes, you can. The value of your Choice gift voucher can be divided across multiple gift vouchers. Click here to go to the redemption page to see the overview. Enter your Choice gift voucher number here and check the balance. You will then be taken to the redemption environment, where you will see the complete overview of cards you can choose from.

Most gift vouchers in our range can also be ordered as vouchers by e-mail, but not all of them. This is clearly indicated for each gift voucher.

Delivery times may vary due to high demand at the post office. Has your order not arrived on time? Download this voucher and fill in the details. The voucher has no monetary value, but it is a small gesture to help bridge the waiting time.

Select a gift voucher, add the desired value and place it in your shopping basket. Choose (optional) festive extras, such as beautiful packaging. Then enter the delivery address and delivery date. You can then pay via your own bank using iDeal, Google Pay, Payconiq, Mastercard or Visa. Business orders can also be paid by invoice (unfortunately, this does not apply to digital gift vouchers).

Yes, you can. Please contact us before 5 p.m. on the same day so that we can cancel your order. Please provide us with the order number so that we can quickly ensure that your order is not shipped!

Please note: e-voucher orders cannot be exchanged, changed or cancelled! The same applies to exchanges/redeeming a choice gift card.

Yes, you can. You can also easily place a business order in our webshop. You can choose to pay via iDeal, Payconiq, credit card or afterwards via an invoice in the name of the company. Would you like to order a large number of gift cards? Or do you have special requirements, such as personalisation with your company logo? Request a no-obligation quote or call +44 330 818 2133. We respond within an hour on working days.

You can reach us by email at [email protected] from Monday to Friday between 9:30 a.m. and 4:30 p.m., except on weekends and public holidays. We aim to respond to emails within an hour! Or visit our business page for more information.

Many gift vouchers in our range can also be ordered as vouchers by e-mail, but not all of them. This is clearly indicated for each gift voucher.

Delivery times may vary due to high demand at the post office. Has your order not arrived on time? Download this voucher and fill in the details. The voucher has no monetary value, but it is a small gesture to help bridge the waiting time.

Select a gift voucher, add the desired value and place it in your shopping basket. Choose (optional) festive extras, such as beautiful packaging. Then enter the delivery address and delivery date. You can then pay via your own bank using iDeal, Google Pay, Payconiq, Mastercard or Visa. Business orders can also be paid by invoice (unfortunately, this does not apply to digital gift vouchers).

Yes, you can. You can also easily place a business order in our webshop. You can choose to pay via iDeal, Payconiq, credit card or afterwards via an invoice in the name of the company. Would you like to order a large number of gift cards? Or do you have special requirements, such as personalisation with your company logo? Request a no-obligation quote or call +44 330 818 2133. We respond within an hour on working days.

You can reach us by email at [email protected] from Monday to Friday between 9:30 a.m. and 4:30 p.m., except on weekends and public holidays. We aim to respond to emails within an hour! Or visit our business page for more information.

Yes, you can. You can also easily place a business order in our webshop. You can choose to pay via iDeal, Payconiq, credit card or afterwards via an invoice in the name of the company. Would you like to order a large number of gift cards? Or do you have special requirements, such as personalisation with your company logo? Request a no-obligation quote or call +44 330 818 2133. We respond within an hour on working days.

You can reach us by email at [email protected] from Monday to Friday between 9:30 a.m. and 4:30 p.m., except on weekends and public holidays. We aim to respond to emails within an hour! Or visit our business page for more information.

Yes, you can. The value of your Choice gift voucher can be divided across multiple gift vouchers. Click here to go to the redemption page to see the overview. Enter your Choice gift voucher number here and check the balance. You will then be taken to the redemption environment, where you will see the complete overview of cards you can choose from.

Go to Giftvouchers.co.uk and click on Redeem Choice gift voucher at the top of the homepage. Enter the 19-digit card number and you will see the balance on your gift card. Then choose a gift voucher from our range that you would like to exchange your Choice gift voucher for. Enter your details and the PIN code on the back of the gift card. This can be found under the scratch-off layer.

Is the PIN code no longer visible on the gift voucher? Please contact our customer service department.

The Choice gift voucher is valid for one year after purchase. You can easily check the balance of your gift voucher at giftvoucher.co.uk.

The Choice gift voucher is valid for one year after purchase.

The scratch layer covering the PIN code can be easily scratched open by gently scratching it. Do not use sharp objects, as this could damage the PIN code. If the PIN code is damaged, please contact us by email.

Yes, you can. The value of your Choice gift voucher can be divided across multiple gift vouchers. Click here to go to the redemption page to see the overview. Enter your Choice gift voucher number here and check the balance. You will then be taken to the redemption environment, where you will see the complete overview of cards you can choose from.

Yes, you can. Please contact us before 5 p.m. on the same day so that we can cancel your order. Please provide us with the order number so that we can quickly ensure that your order is not shipped!

Please note: e-voucher orders cannot be exchanged, changed or cancelled! The same applies to exchanges/redeeming a choice gift card.

The Choice gift voucher is valid for one year after purchase. You can easily check the balance of your gift voucher at giftvoucher.co.uk.

The Choice gift voucher is valid for one year after purchase.

Is the PIN code no longer visible on the gift voucher? Please contact our customer service department.

The Choice gift voucher is valid for one year after purchase.

The Choice gift voucher is valid for one year after purchase. You can easily check the balance of your gift voucher at giftvouchers.co.uk.

Go to Giftvouchers.co.uk and click on Redeem Choice gift voucher at the top of the homepage. Enter the 19-digit card number and you will see the balance on your gift card. Then choose a gift voucher from our range that you would like to exchange your Choice gift voucher for. Enter your details and the PIN code on the back of the gift card. This can be found under the scratch-off layer.

The Choice gift voucher is valid for one year after purchase.